Is your business ready to keep up with the booming TCG market?
The trading card game (TCG) market is thriving, with fans around the world fueling demand for collectible items. In such a competitive industry, how can businesses deliver the quality, convenience, and innovation that modern customers expect? For Epic Deck, a standout in Spain’s TCG scene, the answer lay in a revolutionary approach to product distribution—Magex vending machines.

About Epic Deck

Epic Deck is a TCG business inspired by anime and Japanese culture, catering to both young card enthusiasts and older fans nostalgic for classics like Pokémon TCG. Their mission is to deliver a unique customer experience that celebrates the artistry and spirit of trading card games.

Founder Ignacio shares:

“Our mission is to offer customers in the Spanish market a unique and differentiated way to access collectible trading card games. We strive to create an experience that goes beyond the product, embracing the spirit and art of TCGs.”

Initial challenges: handling booster packs with care

Epic Deck needed a solution to distribute booster packs efficiently while preserving their quality and showcasing their artwork. Standard spiral vending systems struggled to handle these delicate, small items without damage, leading to inefficiencies and customer dissatisfaction.

The process: Magex’s tailored vending solutions

Epic Deck partnered with Magex to implement state-of-the-art vending machines specifically designed to handle small, delicate items like TCG booster packs.

Magex’s patented system offered several key advantages:

1. Elegant product display: The spiral-free machines highlight the intricate artwork of TCG packs, making them more appealing to customers.
2. Gentle dispensing mechanism: TCG packs are handled with care thanks to our internal elevator which prevents products from falling, ensuring their integrity upon purchase.
3. Streamlined user experience: A modern, intuitive interface allows customers to browse and select their favorite cards with ease.

Ignacio recalls:

“Magex machines stand out as top-tier vending solutions. They showcase products elegantly and dispense them efficiently—a critical factor when dealing with booster packs, which can be challenging to handle.”

 

Results: improved efficiency and customer satisfaction

Since implementing Magex IDEA 9 and BIGSTORE 9 vending machines, Epic Deck has achieved remarkable results:

• Enhanced customer experience: Customers appreciate the variety of products and the sleek, user-friendly interface and they love to share their purchase experience online through social medias, increasing the brand’s visibility.
• Better product handling: Magex’s design ensures booster packs remain intact and visually appealing.
• Stronger community feedback: Ignacio notes,
  

  “The TCG community appreciates having access to a service of this caliber, particularly with high-quality machines.”

Why choose Magex?

For businesses considering vending solutions, Ignacio offers this endorsement:

“Magex machines elevate the vending experience, making it both efficient and enjoyable. They’re a fantastic investment for businesses looking to provide a premium customer experience.”

Take the next step with Magex

As the TCG market continues to grow, businesses need innovative tools to stay ahead. Magex offers vending solutions tailored to your industry’s unique needs, helping you deliver the experience your customers demand.

Contact us to learn how Magex can transform your business.